FAQ



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Rooms:
Adults
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FAQ

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Breakfast

COVID-19 Breakfast Update:

***Our breakfast service will be modified during this time. Please call specific location for details.****

Complimentary breakfast is available every morning.

Sylvan Lake Location: 7:30am - 10:00am

Unity & Macklin: 6:00am - 9:30am

Check IN / Check OUT

Check-in begins at 4pm and check-out is before 11am. 

For late check out and early check in request, please contact the front desk.


Pet Policy

Only our Sylvan Lake location ALLOW PETS. Pet rooms are designated and limited, please make sure to book this room if you are bringing a pet. To confirm that you have booked a pet room, please call our front desk directly. 

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NO pets are allowed on our Unity & Macklin locations at this time.


Internet

High speed WI-FI is complimentary for all our guests.

Pool & Hot Tub

Only our Sylvan Lake Location has a pool and hot tub. Covid-19 restrictions are in effect but it is open for guest use. 

Pool Hours: 10am-8pm


On Site Parking

Complimentary parking available at all locations.

Accessible Rooms

Accessible rooms are available and easy access is provided to attached rooms so that families are able to stay close. All accessibility rooms are on the main floor to better accommodate guests and provide quick access to our lobby and breakfast area.

Cancellations / Changes

Cancellations or changes in the booking can be done by calling the property directly 24 hours before your arrival date by 4pm.


Smoking Policy

Smoking cigarette nor cannabis (marijuana/weed) is not permitted inside the hotel.


Extra Person Fee

Extra Person Fee is set by each location. Please contact location directly or through the booking button.