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Hotel Information

WELCOME TO PRAIRIE MOON INN & SUITES!!

13 Beju Industrial Dr., Sylvan Lake, AB  T4S 2J4     |     P: (403) 887-7884     |     F: (403) 887-7874     |     www.prairiemooninn.com     |     [email protected]

Check out Time: 11am

Our standard check-out time is 11am. If you want to request late check-out, please contact our front desk. Additional charges may apply.

Check In Time: 4pm

Our standard check-in time is 4pm. If you want to request an early check-in, please contact our front desk. Additional charges may apply.

Breakfast: 7:00am to 10am

Complimentary Breakfast located in the breakfast room at the lobby. Available from 7:00am to 10:00 am.

RESERVATIONS

Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk for reservation or to you can book a new reservation at www.prairiemooninn.com

PARKING

Parking is complimentary to all guests. All guests must register their vehicles at front desk upon check-in.

WI-FI

Passcode is located at the back of your key card sleeve. Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk for assistance.

POOL & HOT TUB: 7am to 10pm

The Pool, Waterslide and Hot Tub are now open under new rules adhering to Covid-19 health and safety guidelines.

FITNESS CENTRE: Closed

CLOSED. Until further notice, our gym is unfortunately still closed for guest use.

GUEST LAUNDRY

Guest laundry is available on the first floor. Laundry supplies are available for sale at the marketplace by the front desk. 

ATM

ATM machine is located at the lobby.

 ICE MACHINES

Ice machines are located on the first (1st) and third (3rd) floors, by the elevators.

WAKE-UP CALLS

Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk to request a wake up call.

VENDING MACHINES / MARKETPLACE

Vending machines are located on the first (1st) and third (3rd) floors, by the elevators. Additional goods (laundry supplies, Tylenol, snacks, etc.), are available at the front desk.

BUSINESS CENTRE: 24 Hrs

Business centre is located at the hotel lobby for guest use. Printing and Fax might incur a small charge.

MEETING FACILITIES

Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk about booking a meeting room and price inquiries.

COPIES

Copying service is available at the front desk and might incur a small charge.

FAX MACHINE

Fax service is available at the front desk and might incur a small charge.

COTS / CRIBS

Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk to arrange to have a crib or cot in your room. Charges will apply. 

MAIL and MESSAGES

Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk

AIR CONDITIONING / HEATING SYSTEM

An airconditioning / heating unit is located by your room window. Controls on the unit can be used to control temperature.

EMERGENCIES

Please call 911 for emergencies or the front desk for assistance by dialing 0 on your room phone.

FIRE PROCEDURES

An emergency exit map is located at the back of your room door. Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk for more information.

CLOSEST HOSPITAL

Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk

SAFETY INFORMATION

Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk

COMPLIMENTARY TOILETRY ITEMS

These are the toiletries that are complimentary at the front desk: toothbrush, toothpaste, razor, shaving cream, comb, sewing kit and ear plugs.

TELEPHONE DIALING INFORMATION

  • Front Desk                                   Dial 0
  • Guest Room                                Dial the Room Number
  • Messages                                     Dial 444
  • Emergency                                  Dial 911
  • Local Calls                                    Dial 9 + Phone Number